How Do I Choose The Best Auto Glass Company?

If your windshield has been cracked or chipped, it's time to seek an auto glass repair service. Your vehicle’s windshield plays a crucial role in your safety during a rollover accident, which is why it's important to find a reliable auto glass service that will get the job done right. But, what should you look for in an auto glass company? Here are some tips on how to choose the best auto glass company for your repair or replacement.

Ask About the Materials They Use

Reliable auto glass repairs and replacements start with high-quality materials. If you're seeking windshield repairs, ensure the auto glass company uses materials designed to last. Cheap materials can lead to repairs that break down quickly and leave your windshield vulnerable to further damage. The quality of your auto glass replacement is also important. OEM (original equipment manufacturer) auto glass is crafted to meet the standards of your vehicle’s original glass. Ask your auto glass technician if they provide OEM-quality or better glass for your windshield replacement. These options may be more expensive, but they enhance safety, clarity, and reduce the risk of defects.

Warranties

While most auto glass technicians are highly trained, mistakes can happen. A reputable auto glass company will offer warranties against defects or leaks with your new windshield. This ensures you won’t face additional costs if issues arise from the installation process or the glass itself. To protect yourself from paying for a replacement too soon, consider choosing a company that offers warranties on windshield replacements.

Read Reviews

A great way to choose the best auto glass company is by reading reviews. Google is a great place to start. Businesses are rated out of five stars, and customers can leave detailed comments about their experience. These ratings are often found under the "Maps" tab on your Google search results page.

Click here to view Capitol City Glass's 75 five-star Google reviews.

Choose a Certified Auto Glass Team

Certification ensures your auto glass company knows how to properly use the materials and techniques necessary for repairs or replacements. One important certification is the AGSC (Auto Glass Safety Council). The AGSC regulates national safety standards for auto glass repair and replacements. Their standard, the AGRSS (Automotive Glass Replacement Safety Standard), covers every aspect of auto glass replacement, including glass quality, installation techniques, adhesive training, and ADAS calibration.

AGSC certification is earned by passing a test that covers OSHA safety rules, installation of all types of auto glass (including custom cut laminated glass), ADAS calibration, and NAGS (National Auto Glass Standard), a catalog for identifying auto glass. When you choose a certified auto glass company, you ensure the technician has the knowledge and expertise to properly install your windshield.

ADAS Calibration Services

Another factor to consider is whether the auto glass company provides certified ADAS calibration. ADAS controls several safety features in modern vehicles, such as lane departure warnings, rear cross-traffic alerts, and blind spot monitoring. If your vehicle is equipped with ADAS, calibration is required after a windshield replacement to ensure your safety features function properly.

Consider Insurance Claim Assistance

If you plan to file an insurance claim for your auto glass replacement or repair, you may feel confused about where to start. In this case, consider asking your auto glass company about insurance claim assistance. Many auto glass technicians are familiar with the insurance process and are happy to help. Choosing a company that offers insurance claim assistance can eliminate much of the stress involved in the process!

To learn more about insurance claims assistance, click here.

Need a Windshield Repair or Replacement in the Austin, TX Area?

If you’re looking for a reliable, certified auto glass company in Austin, Round Rock, Manor, Bee Cave, or surrounding areas, contact Capitol City Glass. Capitol Auto Glass is a certified auto glass company serving the Austin area. If you’re considering filing an insurance claim for your auto glass replacement, our knowledgeable auto glass technicians are happy to offer assistance. Every windshield replacement at Capitol Auto Glass comes with a warranty against leaks and defects. If you're looking for mobile windshield replacement or repair in the ATX area, contact us today for a free quote!